Countries & Charges We use UPS and DHL to deliver ERGObaby products to your country and we are compiling different countries into zones with standardised flat fees in order to keep the charges transparent. Conditions for wholesale accounts may vary.
Zone 0 Germany
Zone 1 Denmark, Belgium, Netherlands, Luxembourg, Austria
UPS and DHL deliver between 8 am and 6 pm Monday to Friday excluding public holidays. If you place the order after 12 pm (noon) your order may be dispatched the following working day. The delivery times are given as a rough guide and may be subject to change. If you have not received your order within the indicated time, please contact us or UPS or DHL with the tracking number we emailed you when your parcel was dispatched. After three unsuccessfull delivery attempts, the parcel is automatically sent back to us. In case the delivery address was wrong, the costs for a new shipment are at the private's client expense.
Please note that delivery to non-EU countries and some islands may cause additional costs (customs etc...) which are at the private client's expense.