Trust grows with you: Ergobaby Promises a 10-year Guarantee

Happy birthday to Ergobaby, happy birthday to Ergobaby...as you may have noticed, we are celebrating our 20th birthday this year.

TWENTY years... we can hardly believe it ourselves. And all this is only possible because millions of families around the world have put their trust in us - and still do every day.

Maybe you are one of them? If so, you may be familiar with our ErgoPromise Limited LifeTime Guarantee.

For those of you who are thinking "What’s that?", we would like to take this opportunity to tell you about our unique Ergobaby Guarantee. After all, it offers you and your family a lot of advantages.

Growing with you and durable: You can be sure with Ergobaby

When Karin Frost founded Ergobaby twenty years ago, one of her core values was the importance to design a baby carrier to the highest quality.

Since many families may choose to have more than one child, our baby carriers are sometimes used for several years.

That's why it's important to us that our products are durable, so you don't have to buy a brand new carrier for every child.

We are so convinced of the quality of our entire baby carrier collection that we have introduced the ErgoPromise Limited LifeTime Guarantee, since 2019.

Ergobaby lifetime guarantee

What does this mean?

 In case of manufacturing or material defects, your baby carrier or a spare part can be replaced free of charge for up to ten years!

However, the guarantee extension does not apply to wear and tear, loss or theft.

We have now extended this guarantee to our baby carrier weather covers, nursing pillow and the Evolve 3 in 1 baby bouncer.

https://www.youtube.com/watch?v=4ojQycm18nA&t=61s

Ergobaby Promises a 10-year Guarantee throughout your baby’s development.

It's not just your baby who grows, but also our products too! Even when your family grows, our products adjusts to your baby's developmental needs to support them, and you, every step of the way.

Ergobaby guarantee

With your first, second or even third child, you can feel reassured about taking your very first baby carrier out of storage and carrying your newest edition safely against your body.

And if something should ever go wrong with our product - simply contact our customer service team who can help: customersupport@ergobaby.co.uk

 Ergobaby has made it a goal to make the lives of families easier and more comfortable with durable, high quality everyday baby essentials. For us, long-lasting products are simply part of the game, and not just in the first few years, but for a whole 10 years.

Thank you for allowing us to accompany you with our products for so long.